You'll Sleep Better with Our Guarantee
What better way to experience a Level Sleep product than by sleeping on it in your home for 110 nights? We’ll ship your mattress, topper, or pillow direct to your door in a compact box, meaning no showroom or pushy salespeople. Our customers are raving about their purchases, and we’re certain you’ll feel the same way. If you don’t love your Level Sleep product during your 110-night trial, you’re entitled to a full refund—no shipping deductions, restocking fees, or other costs.
110-NIGHT BETTER SLEEP GUARANTEE
We understand that sleep is too important to be spent on products you don't love, which is why we offer our 110-night in-home trial. If at any point during your trial you're not completely happy with your purchase, you can return it for a full refund; we ask only that you try your Level Sleep product for at least 10 nights before initiating the return process.
At your request, we will arrange to have your mattress or topper picked up by a non-profit charity or a collection service, with all costs paid by Level Sleep. For pillow returns we will send you a pre-paid return label or contact you with other arrangements.
Please note that we require the original receipt showing proof of purchase for refunds. This policy is limited to one return per household per year, and it must be exercised directly with Level Sleep no later than 110 nights after delivery of your product.