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SonomaStrong Holidays: 20% discount on all TriSupport™ Mattresses and Toppers through December 22nd using coupon code SonomaStrong. If your mattress was lost or damaged in the recent fires in Northern California, you are eligible for a 65% discount. Learn More here...

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Create an account to check your order status online or call to speak to a customer support representative.  Order Status Questions

If you created an account during checkout, you can check your order status online

To speak to a Customer Support representative, please call 800-999-8831 and select option 1 between the hours of 9:30 am - 4:30 pm (Pacific Time).  Please kindly have your order number ready.

For the fastest response, please email Customer Support at support@levelsleep.com.  Please include your name and order number. 

For general product questions, please call us at this number 800-999-8831, or visit our FAQ pages for answers to common questions.  Product Information and Advice

For general product questions, please call us at 800-999-8831 and select option 2.

Our FAQ pages also provide answers to common questions.