A Warranty That Lasts a Lifetime
An unbeatable warranty for an unbeatable mattress. Built to last Forever so that the best sleep of your life can last a lifetime.
We guarantee the quality of construction, materials, and durability of the Level Sleep mattress for as long as the original owner has the Level Sleep mattress. We are just that confident that you’ll love Level Sleep.
How Can We Afford Forever?
The truth is that affording a warranty that lasts a lifetime is part of our company mission. Our company is backed by science and we believe in making products that last. If you are treating your Level Sleep mattress right, it should last as long as you will sleep on it — for the rest of your life.
It’s easy for companies to sell products that are only built to last a few years because it’s much less expensive to use lower quality materials and poor construction. Plus, once these products break down, it just means that you’ll have to come back and buy a replacement, which is how some companies believe they will make more profits.
I’m already sleeping better and noticing the varied support in the mattress provides pain free, relaxed sleep.”
We believe Forever means Forever. You can find the detailed Level Sleep Warranty below, but here are some notable highlights. You can find the detailed Level Sleep Warranty below, but here are some notable highlights:
If your Level Sleep mattress is defective in quality of construction (workmanship) or materials, we will completely replace your mattress with a brand new Level Sleep at no charge to you for the first 10 years of ownership. After year 10 we will repair, re-cover, or replace your Level Sleep mattress depending on the need. If a mistake or defect is found to exist, we will waive all transportation costs it takes for us to pick up your Level Sleep mattress and we’ll completely repair and re-cover it.
We stand behind building the best products which are scientifically proven to help you sleep better
We have built a mattress that is meant to last. Your trust in us — and that you get the best sleep possible each and every night — is what we really care about. If you enjoy your mattress, we are confident you’ll love our other products or that you’ll recommend us to a friend. That’s why you should be purchasing another mattress from us, not because the first one has broken down. We firmly believe that Level Sleep will be the last mattress you ever want to sleep on.
Our Forever Warranty
We value transparency and it’s probably a good guess that you do too. Unfortunately complete transparency from companies (especially when they are online), seems difficult to find. Legal speak that is difficult to understand, fine-print caveats, and limited terms are difficult to wade through and oftentimes disappointing. That’s why, in no uncertain terms and with no small print, we have outlined our entire warranty below:
Your new Level Sleep mattress is covered by a Limited Level Sleep Forever Warranty (the “Warranty”) for the full period of the original owner’s (“you”) ownership and use.Who Is Covered
This warranty is valid only for the original purchaser from the original purchase date of the Mattress and is non-transferable. The “original purchaser,” for the purposes of this Warranty, is the first purchaser of the Mattress from Level Sleep or a Level Sleep authorized retailer. Please retain a copy of your receipt as proof of purchase and owner.
If the original purchaser sells or otherwise relinquishes ownership of the mattress to another, this Warranty terminates and the subsequent owner accepts the product “as is” and “with all faults.”